Mumbai: With the pandemic affecting health business and economy daily, ePaisa a point of sale ecosystem has taken measures to help their SME, retailer, and Kirana stores that have been working heroically amid the coronavirus pandemic.
The ePaisa POS solution caters to merchant base from all across the country with a focus to convert the offline business into online. At this crucial phase, ePaisa has taken measures to help run their business smoothly.
The merchants are approached on a frequent basis with Informative messages, emails, and calls which help them to be aware of what benefits they can avail from private and government sectors. Since most of the Kirana shop owners tend to miss out on any developing updates which can help them to ease their financial state, the company makes sure they are posted with regular updates about tax, EMI such as the recent RBI announcement about targeted long-term repo operations.
Each of the features has been upgraded to help the business run seamlessly with constant demo whenever required by the shop owners. Even with work from home, customer care is available to assist all of the merchant queries.
To further help them, ePaisa QR code payment which is a one clicks payment option is available for the merchant to use alongside their POS.
The prime focus currently is to handhold the small and medium enterprises (SMEs) to come online and assist them with ePaisa business solution so that they can continue to serve the public with basic essentials.
Also, business owners have to streamline their process and prepare themselves for the post corona phase.