Delhi Airport’s Terminal 3 Installs New Passenger Tracking System

Mumbai: Terminal 3 of Delhi Airport has installed a new passenger tracking system that will help manage the flow of people, reduce waiting times, and ensure social distance.

“The Xovis displays the waiting time taken in various processes like Passenger Tracking System (PTS), a queue management system, check-in at various locations, security check, etc”, said a Delhi airport press release.

As flight operations are currently below the level of COVID19, only Terminal 2 and Terminal 3 of Delhi airport are handling the movement of the aircraft. In this PTS, passengers are tracked anonymously using roof-mounted sensors. The PTS receives data streams from the sensor and provides airport operators with valuable key performance indicators (KPIs) such as wait times, process times, and passenger throughput.

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Delhi International Airport Limited (DIAL) said, “KPIs are seen on a seamless dashboard, allowing airports to identify congested areas and hiccups.”

The operator has installed PTS display screens at various points of Terminal 3: Check-in Hall, Arrival Ghat Junction, etc.

DIAL said that it has installed Exvis PTS as a part of the COVID19 protocol after successful testing to ensure better management of passenger flow and adherence to social removal norms.

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The Ministry of Civil Aviation resumed scheduled domestic passenger services from May 25 after a two-month hiatus due to a coronavirus-triggered lockdown. However, airlines are allowed to operate a maximum of 80 percent of their earlier flights to COVID. The country’s scheduled international passenger flights have been suspended since March 23 due to the pandemic.

However, airlines have been permitted to operate special international flights under the Vande Bharat Mission since May and under the bilateral air bubble pacts since July.

(With PTI Inputs)

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